Trade-in Policy
Trade-In Policy
Dolce Violins’ trade-in policy provides musicians with a flexible way to apply the value of an instrument or bow purchased from Dolce Violins toward a future purchase as their musical needs change. Trade-ins are intended to support size changes, upgrades, and ongoing musical development, and are distinct from rental credit or consignment arrangements.
Instruments
Customers who purchase an instrument from Dolce Violins may apply up to 100% of the original purchase price toward the purchase of a subsequent instrument, subject to the conditions outlined below.
Trade-in conditions:
Trade-in credit applies only to the original purchaser and is not transferable or assumable by a third party.
Instruments must be returned in fine working condition. Dolce Violins reserves the right to assess reconditioning costs (such as strings or setup work) and the cost of any necessary repairs, which may adjust the allowable trade-in value.
Trade-in credit may be applied toward the purchase of a similar instrument type (e.g., violin for violin, cello for cello). There is no minimum or maximum price difference required. No cash refund is provided if the selected instrument is priced below the available trade-in value.
Trade-in credit may not be applied toward strings, accessories, cases, or other consumable items.
Certain sales are excluded from the trade-in policy, including “as-is” sales and sales to schools or organizations.
This policy does not provide for, nor imply, the repurchase of instruments by Dolce Violins.
Bows
Customers who purchase a bow from Dolce Violins may apply up to 100% of the original purchase price toward the purchase of another bow, subject to evaluation and the conditions below.
Bow trade-in conditions:
Bows must be in immediately resalable condition.
Eligible bows must have fresh hair, be free of warping, and show no broken tips or structural damage. Winding and grip must be in good condition. Any required work must be completed before trade-in credit is applied.
Trade-in credit is applied only after the bow has been received and evaluated by Dolce Violins staff.
For questions regarding eligibility or valuation, customers are encouraged to contact Dolce Violins directly prior to purchase.